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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tasia Alise

September 7, 2023

5  out of  5 rating by Tasia Alise
"Mandy is truly amazing!!! Very satisfied !!"

Kelly Stewart

August 30, 2023

5  out of  5 rating by Kelly Stewart
"Mandi helped me out with multiple insurance questions and I really appreciated it !"

Leonard Atkins

August 16, 2023

5  out of  5 rating by Leonard Atkins
"I just wanted to tell how great Lauren has been in handling our insurance needs. Lauren answered our questions expediently and effectively. We do not have to worry about anything being forgotten or dropped. Thank you so much. Mr & Mrs. Atkins"

Angela Breznicki

August 10, 2023

5  out of  5 rating by Angela Breznicki
"What a great company! From start to finish it was such an easy process to switch to State Farm! Mandi is amazing and helped us save a ton of money! We would recommend Mandi and this office to everyone!"

John Driscoll

August 7, 2023

5  out of  5 rating by John Driscoll
"Very helpful and professional"

Dan Wheaton

July 31, 2023

5  out of  5 rating by Dan Wheaton
"Amazing agent with fast courteous service. Very easy to deal with!"

mya nugent

July 29, 2023

5  out of  5 rating by mya nugent
"Very professional and quick quotes, also gave me a huge deal from my previous insurance with nationwide!"

Dennis Beckstrom

July 12, 2023

5  out of  5 rating by Dennis Beckstrom
"Have personally been a customer of Allstate for the last 30+ years. I connected into Lauren's agency while dealing with some policies relating to my mother, who recently passed away. Great service and advisement. Based on the quality of service, I decided to share my own Allstate Policies in order to see how they compare to a quote from State Farm. Mandi provided outstanding customer service in helping to compare the rates of Allstate vs. State Farm. Was very impressed not only with State Farm's rate, but also with the agency. Great job and discussions with both Lauren and Mandi. Ultimately, I am now a State Farm customer after switching my auto, home and umbrella policies. Lauren's agency is also not the closest to my home. Yet, I was more comfortable switching to her agency for the future."

Jacob Kavalec

July 11, 2023

5  out of  5 rating by Jacob Kavalec
"She Was very helpful and made the process run very smoothly. Will definitely be returning, overall was a great experience."

Volodymyr Demianov

July 6, 2023

5  out of  5 rating by Volodymyr Demianov
"Very helpful and professional. Also offered the best available rate across the competition."

Ismet LLeshi

July 6, 2023

4  out of  5 rating by Ismet LLeshi
"Nice communication and helpful thank you!"

Nick B

June 21, 2023

5  out of  5 rating by Nick B
"I really like Lauren and the two women who work there, Ann and Mandi. Everyone is super nice and they know what they are talking about and have always answered my questions. I like working with them!"

Mary Prusa

June 14, 2023

5  out of  5 rating by Mary Prusa
""Mandi was extremely helpful and kind She was very professional and answered all of my questions. I felt like I was talking to family and that matters! Thank you for making buying insurance a positive experience!""

Manish Ishwar

June 14, 2023

5  out of  5 rating by Manish Ishwar
"Supportive/accurate and knowledgeable"

Nancy S

June 13, 2023

5  out of  5 rating by Nancy S
"I am so glad I made the phone call to Mandi, she helped me find the best rate for auto and home insurance. She made the process simple and easy. She was able to help me in about 20 minutes. I am saving saving a lot of money now and I am happy I made the change. You and your team are absolutely wonderful. Thanks again Mandi C."

Thom Cochrane

June 13, 2023

5  out of  5 rating by Thom Cochrane
"*NON DOG DISCRIMINATE* I don't leave a review every time Google asks me to. But when I do, I "tell it like it is"!! Good, bad or indifferent! When it comes to Mandi from State Farm, it's ALL GOOD!! Here's why..... I purchased a house on Cleveland's westside 3 years ago. Since I've been there I became the luckiest dog owner in the world because I adopted the most precious PIT BULL on earth and when the homeowners insurance company that I was using when I was given that gift found out about him, they chose to cancel my policy!! I won't say their name but their initials are AMFAM. While searching for a non dog discriminating insurance company I found that STATE FARM loves all dogs!! I got lucky again when I found the State Farm office in Middleburg Heights and especially when I was put in contact with Mandi! I was concerned about having no homeowners policy to say the least! But after just a few minutes of talking with Mandi I felt at ease for the first time in a few months!! She took care of all of my insurance needs, homeowners and even bundled one of my vehicles. Everything was taken care of with the mortgage company and my mortgage payment even went down!! If you have read this far, hopefully you are convinced to at least get in touch with Mandi, especially if you've experienced doggy descrimination with your current insurance company!! 5 stars and 2 thumbs up!!!"

Sadavia Charvi

June 12, 2023

5  out of  5 rating by Sadavia Charvi
"My experience has been wonderful. Everyone is very professional & sweet. Mandi was so awesome getting my policy together in a fast manner. I really have no complaints!"

Peter Wojciechowski

June 1, 2023

5  out of  5 rating by Peter Wojciechowski
"Mandi at state farm was very helpful. Great office to get insurance!"

Jason Stolz

May 24, 2023

5  out of  5 rating by Jason Stolz
"Great experience. Process was very easy to complete. Everyone is very friendly. Highly recommend."

Melvin Lee

May 24, 2023

5  out of  5 rating by Melvin Lee
"They Do An Amazing Job Taking Care of All of My Insurance Needs."

Barbara Lyon

May 24, 2023

5  out of  5 rating by Barbara Lyon
"Lauren Rocks! She is all “sweetness and light” and then “all business” too! Thanks Lauren"

craig seaborn

May 24, 2023

5  out of  5 rating by craig seaborn
"My experience was the awesome the world needs this, thank you so much for the prompt response and service for the past year"

Deborah Paulk

May 23, 2023

5  out of  5 rating by Deborah Paulk
"Mandi made my insurance buying experience very easy and she was very pleasant and professional."

Taylor Novak-Freier

May 19, 2023

5  out of  5 rating by Taylor Novak-Freier
"Chose Lauren because she was the closest State Farm Agent who is a woman and she exceeded my already high expectations. I had to reinstate an old policy and the call with her took less than 14 minutes. We laughed and chatted along the way and it wasn't forced or dreadful. I put this off for a long time and Lauren made it a genuinely positive experience."


May 17, 2023

5  out of  5 rating by Mandy
"I had a great experience with Mandi and team. Submitted for an online quote and they reached out. Mandi even attempted to lower my quote even more. She walked me through the purchase process very clearly and I would recommend them!"