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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Smoley

Matthew Smoley

November 15, 2024

5  out of  5
rating by Matthew Smoley
"Recently moved to the area, I had the pleasure of speaking with Mandi about a home and auto bundle. With a brief phone call and a couple of yes or no questions I cut all my payments in half! Highly recommend, shopping for insurance has never been this quick and painless."
We responded:
"Thank you for your feedback, Matthew! We’re glad to hear that Mandi provided excellent service. Your recommendation means a lot to us! - Lauren "
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N3RDI3N8

November 14, 2024

5  out of  5
rating by N3RDI3N8
"Super helpful and always available for questions. Best customer service and affordability of the major insurers in my opinion."
We responded:
"Hello, thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our customer service. Being available to answer your questions and assist you is always our top priority. If you ever need anything else, don’t hesitate to reach out – we’re here to help! - Lauren "
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Brandon Braun

October 31, 2024

5  out of  5
rating by Brandon Braun
"They have been awesome throughout my entire process checking in and keeping me updated and answering all my questions I highly recommend them for your insurance needs!"
We responded:
"Brandon, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Lauren"
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Melinoe Vipers

October 28, 2024

5  out of  5
rating by Melinoe Vipers
"Always a great service working with Lauren! Always exceeds my expectations, she's very knowledgeable and relays information in a way that is easy to understand. Highly recommend!"
We responded:
"Melinoe, thank you for the fantastic feedback! We're so glad to hear that Lauren has made a positive impact during your experience. She truly is dedicated to providing the best service possible. If you need anything else, don’t hesitate to reach out! -Lauren"
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Brittany Takacs

October 22, 2024

5  out of  5
rating by Brittany Takacs
"Mandi was a absolute delight to work with. She was very knowledgeable regarding the whole process. I Definitely will do more business with her and refer people to State Farm."
We responded:
"Brittany, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lauren"
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Sidrah Zaidi

October 21, 2024

5  out of  5
rating by Sidrah Zaidi
"Very helpful"
We responded:
"Sidrah, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lauren"
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Christine Molle

October 16, 2024

5  out of  5
rating by Christine Molle
"Received a fast response with a real person, plus the quote for auto premium was more than 25% lower than previous insurer. Bundled with home insurance which was also a much better premium and wasn’t even looking to do that. Win/win!"
We responded:
"Christine, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lauren"
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Igor Zayats

October 4, 2024

5  out of  5
rating by Igor Zayats
"I was lucky to work with Mandi. She is great to work with. She is very friendly and professional and super easy to communicate with."
We responded:
"Igor, we are always here to help! Thank you for sharing this about Mandi's service. We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Lauren "
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Paul Krupa

October 1, 2024

5  out of  5
rating by Paul Krupa
"Mandi is incredibly helpful. With her help, I was able to change providers in a single unch period. Most importantly, she saved us thousands on policies that give us identical coverage and benefits."
We responded:
"Paul, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Lauren"
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Shel Connors

September 27, 2024

5  out of  5
rating by Shel Connors
"Mandi was extremely patient and helpful, answering all my questions. She worked hard to save me money and I appreciate it. I would recommend anyone to work with her with new insurance needs."
We responded:
"Shel, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Lauren"
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Katie Brickman

September 25, 2024

5  out of  5
rating by Katie Brickman
"A huge Thank You to Mandi Christescu at Lauren Banasak State Farm Office in Middleburg Heights, Ohio. I recently moved back from Arizona and Mandi was so patient and got me new coverage for my vehicle and renters insurance for my new apartment. Mandi did all of the “heavy lifting” and I am so very appreciative of all of her amazing help."
We responded:
"Katie, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Lauren"
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Ileana Piña

September 21, 2024

5  out of  5
rating by Ileana Piña
"Mandi was great . Knowledgeable, helpful and pleasant with true professionalism. She made a complicated policy so much easier for me and my crazy schedule. THank you, Mandi"
We responded:
"Thank you for your kind words, Ileana! We’re delighted to hear that Mandi provided you with knowledgeable and professional service. We appreciate your feedback and will be sure to pass along your thanks to Mandi. If you need any further assistance, please don’t hesitate to reach out! - Lauren "
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Lisle Merriman

September 18, 2024

5  out of  5
rating by Lisle Merriman
"Mandi was extremely helpful, professional, patient, and friendly! Thank you!"
We responded:
"Lisle, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Mandi to be professional, patient, and friendly. - Lauren "
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Sheila Reyes

September 9, 2024

5  out of  5
rating by Sheila Reyes
"Mandi was SUPER helpful and guide me through my process on getting the right coverage for my automobiles and made it simple for me!!! Thank you so much :)"
We responded:
"Sheila, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lauren"
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Espiniano Malasaga

September 6, 2024

5  out of  5
rating by Espiniano Malasaga
"The agent was very nice and helpful."
We responded:
"Espiniano, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Lauren"
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Lee Brecher

September 5, 2024

5  out of  5
rating by Lee Brecher
"Mandi was great fast timely service highly recommend"
We responded:
"Lee, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Lauren"
Profile photo of Deb Overstreet

Deb Overstreet

August 30, 2024

5  out of  5
rating by Deb Overstreet
"Lauren and Mandi gave us such great attention when we decided to look for a different insurance company for both home and car. We couldn't believe when they gave us the rates! They came in under what we were paying previously!!"
We responded:
"Deb, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Lauren"
Profile photo of Kimberly Perkowski

Kimberly Perkowski

August 23, 2024

5  out of  5
rating by Kimberly Perkowski
"Lauren and Mandi are highly recommended! Efficient, fast , responsive and so very helpful. 35 years of driving by far the best agent I have ever had. Also we are saving nearly half of the quotes we received."
We responded:
"Kimberly, thank you so much for this kind review! The best compliment my team and I can get is being recommended to others! My team and I appreciate your support. - Lauren "
Profile photo of Dan McClaren

Dan McClaren

August 22, 2024

5  out of  5
rating by Dan McClaren
"Mandi and Lauren at State Farm are the best. They are professional, courteous, friendly and extremely helpful. They are also quick in getting back to me, answering questions and making suggestions and or needed policy changes. I switched to State Farm a couple of years ago after being with another company for nearly 50 years. and because of Mandi and Lauren, I know I made the right decision. If you want to work with honest insurance agents who treat you as more than just another policy, what are you waiting for? Call Lauren Banaszak State Farm today!"
We responded:
"Dan, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Lauren"
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Darryl Braxton

August 22, 2024

5  out of  5
rating by Darryl Braxton
"Lauren is the best..very helpful and also saved me a lot of money.."
We responded:
"Darryl, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Lauren"
Profile photo of Liz Randall

Liz Randall

July 31, 2024

5  out of  5
rating by Liz Randall
"Worked with Mandi and she was so very helpful and understanding of my needs. 10/10 recommend"
We responded:
"Liz, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Lauren"
Profile photo of Priya Sundararaj

Priya Sundararaj

July 29, 2024

5  out of  5
rating by Priya Sundararaj
"Mandi helped me to get my motorcycle insurance as easy as it can be from sharing the quote, following up and getting my coverage done. Thanks Mandi!"
We responded:
"Priya, please know that my team and I will always be here to help support your insurance needs. Thank you. - Lauren "
Profile photo of Aaleah Marshon

Aaleah Marshon

July 11, 2024

5  out of  5
rating by Aaleah Marshon
"Love this team! I’ve been a StateFarm customer since I got my license, and they’ve always been so helpful and kind. I highly recommend them when searching for insurance. Thanks so much!! 😊"
We responded:
"Aaleah, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Lauren"
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Kathlyn Miranda

July 11, 2024

5  out of  5
rating by Kathlyn Miranda
"They’re very responsive."
We responded:
"Kathlyn, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Lauren"
Profile photo of Karen Ramba

Karen Ramba

July 9, 2024

5  out of  5
rating by Karen Ramba
"Great team! Friendly, responsive, and genuine! Highly recommend!"
We responded:
"Karen, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Lauren"