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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcus Salas

March 7, 2025

5  out of  5
rating by Marcus Salas
"The team is amazing and got my personal and our business insurance up with no issues! Definitely recommend!"
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Cristina Frentiu Calvin

February 24, 2025

5  out of  5
rating by Cristina Frentiu Calvin
"Thank you Mandi for the quick and efficient service, this helped us save a lot on the auto and home insurance, much appreciated!"
We responded:
"Cristina, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Lauren"
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Allison Z

February 20, 2025

5  out of  5
rating by Allison Z
"Super communicative and easy to work with!"
We responded:
"Allison, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Lauren"
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Toccara Alexander

February 17, 2025

5  out of  5
rating by Toccara Alexander
"Mandi reached out to me with the most affordable quote that I’ve been offered in over 4 years! She was able to help me save $70 per month while switching over to State Farm. I finally have an affordable insurance policy that fits all of my needs, thank you Mandi!"
We responded:
"Hello, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Lauren"
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Mike

February 16, 2025

5  out of  5
rating by Mike
"Had the pleasure of talking with Mandi when getting new insurance and she was very friendly, knowledgeable and professional. Ty"
We responded:
"Mike, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lauren"
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Becky Ratliff

February 3, 2025

5  out of  5
rating by Becky Ratliff
"My experience was nothing short of amazing! My new insurance agent was wonderful and answered all my questions along the way. I’m very grateful and lucky to be part of State Farm now!"
We responded:
"Becky, thank you so much for your wonderful feedback! We're thrilled to hear that your experience was amazing and that your new agent was able to answer all your questions. It’s great to have you as part of the State Farm family, and we’re always here to assist you with anything you need moving forward! - Lauren"
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Belinda Ward

February 3, 2025

5  out of  5
rating by Belinda Ward
"Mandy helped my with my change to State Farm. The promptness of her responses and her sunny demeanor were appreciated."
We responded:
"Belinda, thank you for sharing your experience! I’m so glad to hear that Mandy was able to assist you promptly and with such a positive attitude. We’re lucky to have her on our team, and I’m glad she made the transition to State Farm a smooth one for you. If you need anything else, we’re always here to help! - Lauren"
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Susan Crossland

January 26, 2025

5  out of  5
rating by Susan Crossland
"I switched my home and auto policies over to State Farm. The agent was extremely helpful during the process. I am saving an extreme amount of money for the same coverage. I highly recommend State Farm! Thank you !"
We responded:
"Susan, I know we will continue to give you the best experiences possible! Thank you for sharing. - Lauren"
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Jessica Reyes

January 17, 2025

5  out of  5
rating by Jessica Reyes
"Mandi has been wonderful during my entire experience! I was able to save $60 a month! I highly recommend Mandi and State Farm."
We responded:
"Jessica, Mandi is a wonderful team member and strives to meet her customers' needs and address their concerns. I will make sure to pass along your kind words to her! Thank you for leaving the amazing review! - Lauren"
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Abigail Smith

January 16, 2025

5  out of  5
rating by Abigail Smith
"Mandi was kind, helpful, and efficient!"
We responded:
"Abigail, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with Mandi. We appreciate your business! - Lauren "
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Theodore Golubski

January 14, 2025

5  out of  5
rating by Theodore Golubski
"By switching to State Farm from Allstate, I am projected to save almost $2800 a year. YAHOO"
We responded:
"Theodore, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Lauren"
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sam hughes

January 9, 2025

5  out of  5
rating by sam hughes
"Best State farm agent on the planet."
We responded:
"Sam, we have very much enjoyed working with you! Thank you for sharing! - Lauren"
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Ted Golubski

January 8, 2025

5  out of  5
rating by Ted Golubski
"Very nice personality and fun to work with. I look forward in confidence when I need to bring insurance questions that are in the future."
We responded:
"Ted, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Lauren"
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Christine

December 7, 2024

5  out of  5
rating by Christine
"Everyone is so helpful and professional."
We responded:
"Christine, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Lauren"
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Matthew Smoley

November 15, 2024

5  out of  5
rating by Matthew Smoley
"Recently moved to the area, I had the pleasure of speaking with Mandi about a home and auto bundle. With a brief phone call and a couple of yes or no questions I cut all my payments in half! Highly recommend, shopping for insurance has never been this quick and painless."
We responded:
"Thank you for your feedback, Matthew! We’re glad to hear that Mandi provided excellent service. Your recommendation means a lot to us! - Lauren "
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N3RDI3N8

November 14, 2024

5  out of  5
rating by N3RDI3N8
"Super helpful and always available for questions. Best customer service and affordability of the major insurers in my opinion."
We responded:
"Hello, thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our customer service. Being available to answer your questions and assist you is always our top priority. If you ever need anything else, don’t hesitate to reach out – we’re here to help! - Lauren "
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Brandon Braun

October 31, 2024

5  out of  5
rating by Brandon Braun
"They have been awesome throughout my entire process checking in and keeping me updated and answering all my questions I highly recommend them for your insurance needs!"
We responded:
"Brandon, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Lauren"
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Melinoe Vipers

October 28, 2024

5  out of  5
rating by Melinoe Vipers
"Always a great service working with Lauren! Always exceeds my expectations, she's very knowledgeable and relays information in a way that is easy to understand. Highly recommend!"
We responded:
"Melinoe, thank you for the fantastic feedback! We're so glad to hear that Lauren has made a positive impact during your experience. She truly is dedicated to providing the best service possible. If you need anything else, don’t hesitate to reach out! -Lauren"
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Brittany Takacs

October 22, 2024

5  out of  5
rating by Brittany Takacs
"Mandi was a absolute delight to work with. She was very knowledgeable regarding the whole process. I Definitely will do more business with her and refer people to State Farm."
We responded:
"Brittany, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lauren"
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Sidrah Zaidi

October 21, 2024

5  out of  5
rating by Sidrah Zaidi
"Very helpful"
We responded:
"Sidrah, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lauren"
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Christine Molle

October 16, 2024

5  out of  5
rating by Christine Molle
"Received a fast response with a real person, plus the quote for auto premium was more than 25% lower than previous insurer. Bundled with home insurance which was also a much better premium and wasn’t even looking to do that. Win/win!"
We responded:
"Christine, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lauren"
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Igor Zaiats

October 4, 2024

5  out of  5
rating by Igor Zaiats
"I was lucky to work with Mandi. She is great to work with. She is very friendly and professional and super easy to communicate with."
We responded:
"Igor, we are always here to help! Thank you for sharing this about Mandi's service. We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Lauren "
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Paul Krupa

October 1, 2024

5  out of  5
rating by Paul Krupa
"Mandi is incredibly helpful. With her help, I was able to change providers in a single unch period. Most importantly, she saved us thousands on policies that give us identical coverage and benefits."
We responded:
"Paul, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Lauren"
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Shel Connors

September 27, 2024

5  out of  5
rating by Shel Connors
"Mandi was extremely patient and helpful, answering all my questions. She worked hard to save me money and I appreciate it. I would recommend anyone to work with her with new insurance needs."
We responded:
"Shel, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Lauren"
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Katie Brickman

September 25, 2024

5  out of  5
rating by Katie Brickman
"A huge Thank You to Mandi Christescu at Lauren Banasak State Farm Office in Middleburg Heights, Ohio. I recently moved back from Arizona and Mandi was so patient and got me new coverage for my vehicle and renters insurance for my new apartment. Mandi did all of the “heavy lifting” and I am so very appreciative of all of her amazing help."
We responded:
"Katie, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Lauren"